Good bookkeeping starts before transactions are entered. It begins with the way receipts, invoices and other documents are collected, filed and passed on for bookkeeping.
For SMEs in particular, many things happen at the same time in day-to-day business: invoices arrive by email, receipts come in while people are on the go, credit card payments are made quickly, and online invoices sometimes remain in an inbox or customer account. What may seem like a small detail at the time can later lead to follow-up questions, additional work or delays.
Three things are especially important for well-organised bookkeeping:
- Save all receipts and supporting documents as soon as possible
- Collect documents in one central place
- Agree on a regular schedule for submitting them
Mendime Gashi
Bookkeeping specialist, Aria Treuhand
Mendime Gashi is a bookkeeping specialist at Aria Treuhand in Rorschach and supports SMEs with their ongoing bookkeeping. In her daily work, she sees how much well-organised bookkeeping depends on all required documents being submitted regularly and in one clearly defined place.
Which documents are often missing in practice
1. Credit card receipts
2. Online invoices
3. The original invoice rather than a payment reminder
1. Credit card receipts
Missing receipts for credit card payments are a common issue in practice.
A credit card statement shows that a payment has been made, but this is often not enough for bookkeeping purposes. The corresponding receipt is needed to show what was purchased and how the expense should be recorded correctly.
2. Online invoices
Online invoices are also frequently overlooked. The reason is simple: documents that are not physically on the desk are less visible in everyday work.
Invoices from digital services, telecommunications providers or online platforms are often sent by email or made available in a customer account. If they are not saved or forwarded straight away, they may be missing later when the bookkeeping is processed.
3. The original invoice rather than a payment reminder
Another common situation in practice is that reminders or overdue payment notices are submitted because the original invoice can no longer be found.
The original invoice is important for bookkeeping. A reminder shows that a payment is still outstanding, but it does not always contain all the information required to record the transaction correctly.
What happens when supporting documents are missing?
Follow-up questions arise
When reconciling the bookkeeping, the bank account records or credit card statement show that a payment has been made. However, if the corresponding receipt is missing, it may not be clear what the payment was for or how the expense should be recorded.
Outstanding items remain unresolved for longer
In ongoing bookkeeping, payments are matched with the available supporting documents. If a document is missing, the item remains open.
Mendime explains that the bookkeeping can generally continue. However, individual entries have to be checked again once the missing document is submitted. The fewer outstanding items there are, the easier it is to keep the bookkeeping clear and process it efficiently.
Complete supporting documents are also important for VAT
Without the corresponding document, it is not always clear whether VAT is stated and how the expense should be recorded correctly. The earlier the correct document is available, the sooner the VAT treatment can be checked properly.
What makes bookkeeping easier
Submit documents regularly
Mendime’s most important practical tip is simple: documents should be collected and submitted regularly.
A fixed routine is ideal, for example every two weeks. Clients can choose a specific day to review invoices, receipts and other documents and upload them together.
This helps prevent bookkeeping from falling behind. Questions can be clarified earlier, and there is no need to search for everything at once before deadlines or the period-end close.
Save receipts straight away
Receipts are easy to forget in day-to-day business, especially for smaller expenses while on the go.
That is why it helps to save them as soon as possible. This does not mean that everything has to be kept on paper. Often, taking a photo and uploading the receipt digitally is enough.
What matters is that the receipt can still be found later and matched to the correct expense.
When in doubt, submit the document
Sometimes it is not immediately clear what should happen with an invoice, reminder or other document. Does something still need to be paid? Has it perhaps already been paid? Is the document relevant for bookkeeping?
In these situations, it is better to submit the document early rather than set it aside. When in doubt, it is better to submit one document too many than to forget an important one. This allows us to check whether the document is needed for bookkeeping and what the most appropriate next step is.
How Team Aria supports clients
Mendime’s experience shows how important open and personal communication is in bookkeeping. Clients can easily contact us if they have questions or are unsure about a document – digitally or in person at our office in Rorschach. We explain clearly which documents are required, let clients know when something is missing and clarify the next steps together.
If a question relates to another specialist area, we involve the appropriate expert within Team Aria. This means clients receive a clear and reliable answer – and day-to-day bookkeeping becomes easier.
Conclusion: Good bookkeeping starts before transactions are entered
Good bookkeeping starts with day-to-day routines: saving receipts promptly, submitting invoices regularly and keeping documents in one clearly defined place.
The more complete and clearly organised the documents are, the fewer follow-up questions arise. Outstanding items can be resolved more quickly, and bookkeeping remains easier to manage for both sides.
Team Aria supports SMEs in Rorschach and the surrounding area in organising their processes for receipts and documents in a clear, structured way that fits their day-to-day business.